Kailora Support

Kailora Jewelry FAQs

Clear answers about product origin and construction, cultural context, product selection, sizing, international delivery, shipping rates, taxes and duties, and returns.

Review product pages for current materials, construction, fit, variants, price and availability. For order-specific help, contact support@kailorashop.com.

Where are Kailora products made?

Product origin and construction vary by design and are listed on each product page. Each product page is the source of truth for that item’s confirmed origin, materials, dimensions, construction details, sizing, variants and care.

Are Kailora Dzi beads antique Dzi beads?

Unless a product page explicitly states otherwise and provides verification, Kailora Dzi pieces should be understood as modern handcrafted Dzi-style jewelry rather than antique Dzi beads. Review the individual product description before ordering.

Can I wear Tibetan-inspired jewelry if I am not Buddhist?

Yes. Kailora presents its pieces as modern symbolic jewelry and wearable intentions. Wear them respectfully, learn the cultural context, and avoid treating sacred symbols as costume or guaranteed supernatural tools.

How do I choose the right intention?

Start with what you need most right now: protection and grounding, healing and inner peace, vital energy, intuition and awakening, karma and balance, or manifestation and abundance. Then compare product form, material, size, and wearability.

Are Kailora bracelets adjustable?

Some bracelets use adjustable woven cords, while others have a fixed or flexible fit. Check the product page for wrist size, closure, cord, bead diameter, and variant details before ordering.

Can 108 mala beads be worn as a necklace?

Many Kailora 108-bead pieces can be worn as meditation-inspired necklaces or wraps. Check the product length and construction, handle the strand gently, and wear it in a way that respects its symbolic context.

Are the stones and materials natural?

Kailora materials vary by design. Review each product page for the exact stone, crystal, bone, cord, metal, silver, construction, fit and care details. Natural and handcrafted components may show individual differences in color, texture, inclusions, shape or finish.

How does Kailora shipping work across its available markets?

Kailora ships to the destinations currently available in the country/region selector and at checkout. The same shipping-rate policy applies across all currently available Kailora markets: Standard Tracked Shipping is free on orders of $79 or more, $20 on orders under $79, and Priority Tracked Shipping is $30 for all order values. Delivery estimates vary by destination. For United States orders, Standard Tracked delivery is estimated at 10–14 business days after dispatch and Priority Tracked delivery at 7–10 business days. Order processing usually takes 3–5 business days, and tracking may take 24–72 hours to show its first carrier update.

Will I pay taxes, VAT, customs duties, or import fees on delivery?

No additional tax or duty payment should be due upon delivery to a destination currently available for purchase on Kailora. Kailora covers applicable taxes, sales tax or VAT, import duties, and customs clearance fees for all currently available markets. If you receive an unexpected customs or import-payment request, contact support@kailorashop.com with your order number before making a payment.

What is the Kailora return window?

Eligible unworn and unused items may be requested for return within 30 days of delivery. Review the current Returns & Exchanges page for condition, packaging, and support requirements.

Does Kailora jewelry guarantee healing, protection, luck, or wealth?

No. Kailora jewelry is presented for symbolic, cultural, personal, and reflective purposes. It is not medical treatment and does not guarantee protection, healing, luck, wealth, or a specific spiritual result.